We’re proud to report that BMW of North America recently recognized Tomkinson BMW with one of its annual “Center of Excellence” awards for the first time our history. Of 49 dealers in our peer group, just two were recognized with this prestigious award for 2011.
The award is based on a variety of criteria, most notably customer satisfaction, sales and service department performance, and customer loyalty. Everyone here at Tomkinson BMW contributed something to make this possible, and I could not be prouder of our team.
It also goes without saying that we would not have won this award without the support of our loyal customers, who continue to reward us with their business day in and day out. Understand that we are grateful for this loyalty and promise never to take it for granted. Even as BMW rewards us for a year of “Excellence,” we recognize that we are far from perfect and will continue to focus relentlessly on opportunities to improve our customers’ experience.